Frequently Asked Questions

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Founder - Capital Designs

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A domain can be transferred from one registrar (provider) to another via a so-called domain transfer.

In November 2004, ICANN established unified rules for domain transfers that are binding for all associated registrars.

These rules aim to make the transfer procedure easier and safer.

You will need to provide us with the IPS tag and the nameservers of the provider that you are transferring to. Once you have these details, please give them to us at the earliest opportunity. If you are already familiar with this process, then you can add those details to the notes section of out checkout page, or send to us via our Contact Page.

From your current or new domain name or hosting provider, you will need to initiate a domain transfer. Once that process has started, we can provide you with an Authorisation/EPP code. This is required to finalise the .uk domain transfer process.

You will need to provide us with the IPS tag and the nameservers of the provider that you are transferring to. Once you have these details, please give them to us at the earliest opportunity. If you are already familiar with this process, then you can add those details to the notes section of out checkout page, or send to us via our Contact Page. From your current or new domain name or hosting provider, you will need to initiate a domain transfer. Once that process has started, we can provide you with an Authorisation/EPP code. This is required to finalise the TDL (top level domain) domain transfer process. Once you have received the authorisation code, you will need to provide this to the new registrar that you wish to transfer your domain to. They will be able to advise you on their steps to transfer the domain name to them. Please be aware that the transfer process for TLD domains can take up to 7 days to complete once the transfer has been approved, but usually a lot faster.

Once you have confirmed the domain transfer was successful and your are the new ‘registrant’, then your domain name is ready to use. However, due to the nature of the DNS system it can take up to 24-36 hours for all the DNS servers across the Internet to “learn” and be able to “see” your domain. Although it can take up to 36 hours it is typically much less than this (usually around 12-24 hours).

You should contact our Support Team on our Contact Page.
The .com, .info, .name, .net, and .org TLDs are open and unrestricted. Traditionally, however, names in .net have been used by organizations involved in Internet infrastructure activities and .org is frequently used by noncommercial organizations. .biz is reserved for use by businesses. For more information on .biz restrictions, please contact our Support Team on our Contact Page. .name is dedicated exclusively to individuals’ personal names.
Two letter domains, such as .uk, .de and .jp (for example), are called country code top level domains (ccTLDs) and correspond to a country, territory, or other geographic location. The rules and policies for registering domain names in the ccTLDs vary significantly and some are reserved for use by citizens of the corresponding country. You should check with the registrar offering ccTLD registration services regarding the specific terms and conditions for registration. Some ICANN-accredited registrars provide registration services in the ccTLDs in addition to registering names in .aero, .biz, .com, .coop, .info, .museum, .name, .net, .org, and .pro, however, ICANN does not specifically accredit registrars to provide ccTLD registration services. For more information regarding registering and transfering .uk domains, please refer to Nominet who are the guardians of the .UK domain name registry.

There are several security measures to prevent unauthorized domain transfers. Many TLDs such as .com, .net, .org, .biz, .info, .de etc. stringently requires an authorization code in order to perform a transfer.

This EPP Auth Code (or “Auth Info Code” in the case of .de) is basically a transfer password. The domain owner receives the Auth Code on request from his registrar / provider.

It is possible to set a transfer lock for domains within some TLDs such as .com and .net. A transfer lock can be identified by the state ClientTransferProhibited in the WHOIS of the domain. Before initiating a transfer the domain owner must request his current registrar to unlock the domain.

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